Although the history of the company speaks for itself, the Battons are quick to point out that other factors have also contributed to their success. The loyalty and working relationships that Rick and Scott have with their subcontractors and employees are impressive. They have not laid off an employee in over 25 years, and their subs are experienced and dependable. Many of these subs' fathers worked with Rick and Scott's father.
Rick and Scott are experienced themselves in most phases of construction including stone work, framing, concrete, roofing, siding, trim and flooring. They have their own trim and frame crew. The Battons know what their subs are doing and whether the work is being done correctly. Their suppliers are tried and true, for an all-around 100 percent understanding among everyone on the job. All of their work is custom, and much of it comes from architect referrals.
They have built in many locations, ranging from Baltimore, Harford and Howard counties to Baltimore City and Gibson Island. Most of their work comes from the client who has their own lot and puts their project out to bid. Staying competitive and doing a good job is a balance that can't be sacrificed. Knowing the construction business in every minute detail allows the diversity that ensures constant work.
A history of quality building and reliability almost 100 years old certainly includes a close working relationship with clients. But Rick Batton goes one step further when he talks about getting to know his clients. "We pride ourselves in the realization that when we finish a house, we have gained a new friend."
(This was originally published in the Baltimore Edition of Builder/Architect Magazine)